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Remote banking solutions

Background and challenges

Solution Introduction

Targets

Utilize AI capabilities for intelligent auditing and risk control during remote banking business processing.

Overview of the plan

1. Audio and video remote banking: Users call remote customer service representatives or virtual customer service representatives through mobile apps or VTM, and customer service representatives provide business answers
2. AI compliance testing: Comprehensive real-time recording and video recording of business transactions, recording the entire process of business processing. Real time intelligent quality inspection ensures the security of the transaction process.

Advantages of the plan

  • Strong terminal adaptability, covering over 95% of mainstream and domestic mobile terminals
  • High availability, distributed deployment and backup, soft load balancing, multi node access, intelligent routing, and seamless expansion
  • High security, all communication data adopts end-to-end encryption transmission technology to ensure communication security

Relational

Technical support
National Hotline:

400-151-5992

Business Hours: 9:30-18:00 (Beijing time) from Monday to Friday

Business Cooperation: business@cloudwalk.com
Media Cooperation: Media@cloudwalk.com
Channel Cooperation: business_partner@cloudwalk.com

Copyright 2020 Guangdong Public Network Security No. 44011502000477

Guangdong ICP No. 15087156 CloudWalk Technology Co., Ltd.

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